360 AIOPS is an intelligent machine learning platform for managing IT operations and automating the most complex Business and IT Processes. 360 AIOPS helps customer to shift left from traditional IT management to modern day IT management. Having most of IT processes automated intelligently frees up valuable resources for innovation. Business Process Engine (BPM) to seamlessly automate routine tasks. Seamless integration with other tools and platforms through APIs.
360 AIOPS intelligently reduces noise, suppress and aggregates your events so that only genuine alerts can be worked by the engineers. 360 AIOPS smartly correlates your events across sources until the issue gets fixed. Don’t scramble across different tools, Now with AIOPS you can view the data from multiple tools in one single view.
360 AIOPS creates an Incident ticket with the ITSM system right after the alert gets diagnosed. 360 Our Virtual bots also updates the ticket status with regular updates on what's happening with the issue. 360 AIOPS also smartly transfers the ticket to an manual engineer in case of any issues with the applied fix.
360 AIOPS picks the right bot for fixing the issues. 360 AIOPS's BOT Repo has over 750+ growing solutions that will help fix most of the IT Incidents. We can also teach 360 AIOPS on how the solution is applied so that it learns new issues regularly and keep the bots updated.
In Built Automation catalogues for managing service requests through our self service portal. GUI based process editor to help seamlessly create your automations with very limited coding. Share your workflows and processes online to keep up to date with the polices and procedures. 100+ Automation catalogues for day to day usage.
AIOPS has integrations with most of the Monitoring and ticketing tool in the market. AIOPS also has the API’s exposed which can be utilised by other applications to integrate with AIOPS.
360 AIOPS’s Cognitive Automation & Orchestration IT management services strikingly improve efficiency while driving a foreseeable high quality of service. We assure the outcomes you specify. You will see a positive business impact. 360 Autointelli’s service models provide the results you need, across your entire environment or one particular tier.
Let us take charge of creating a new operating model for part of your infrastructure that completely leverages the power of autonomic technology. Once the transformation is complete you can decide whether to have 360 Autointelli deliver the ongoing operations as a service or assume internal responsibility for continuing operations. Build – Integrate Autonomic and Cognitive technologies with your environment. Operate – Use the powerful 360 Autointelli IT service management suite to monitor and manage your systems and services. Automate – 360 Autointelli Continual Service Improvement developers demonstrate automation customized to your systems, applications, and business needs. Transfer – Shoulder Continual Service Improvement development and oversight in-house. Create an Automation Center of Excellence within your organization.